The Best Service from First Serve

First Serve Cleaning and Restoration provides Carpet Cleaning, Tile and Grout Cleaning, Power Washing, Water Damage Restoration and related services to all of Greater Indianapolis including Avon, Brownsburg, Carmel, Danville, Fishers, Greenwood, Mooresville, Plainfield and Zionsville.

Who We Are

An Experienced Team of Skilled Professionals

First Serve was founded in 2005 as a carpet cleaning company serving Indianapolis and surrounding counties.

The landscape has changed dramatically since then – our industry has evolved, we’ve added new services, the technology available to us is new and different, consumer behavior has changed – and we have changed. Yet, First Serve started around the family table with a simple belief that if we take care of the customer first, everything else will take care of itself. We still believe that today.

At our core, we are a family owned small business built on our dedication to service.

First Serve founder, Todd Francis, our founder, is a lot like you: one March day after a chat with his father-in-law, he felt sure that he was ready to start a business of his own. The timing wasn’t ideal, they were down to one salary, had two young children and one on the way. So, with the odds stacked against him and everything on the line, he launched First Serve Carpet Care, LLC.

Initially, the name First Serve was chosen to highlight our customer focus and to remind our team that first, we serve. Our portfolio of services has expanded to include power washing and water damage restoration so we recently altered our name to First Serve Cleaning and Restoration.

There is much to be excited about as we look forward into the future. Our employees bring our mission to life each day with our customers and those loyal customers continue to delight us with their referrals.

Our Mission

First Serve seeks to create cleaner, healthier spaces by using the latest technology and environmentally friendly products.

We strive to continually grow our business by maintaining a culture that puts service first.

We Are Trusted

The best choice for professional cleaning and restoration services in Central Indiana.  Over 260 positive reviews on Google speak to the excellence of First Serve. 

We want to earn your trust, also.

Best Support

The best choice for professional restoration services in Marion and Hendricks counties. Customer focused, and reliable service with a 97% on time record.

Honest pricing and no hidden fees.

Dedicated Team

Meet Our Specialists

Todd Francis

Todd Francis

Founder, CEO

What Our Customers Say

They did a excellent job. Very nice young men. Very professional. I have used them before and will continue to use them.

 

DEBORAH W. | Google

Best carpet and restoration company in the business. I use them at restaurants and at home. Always on time and accommodating. Todd and Glen are awesome to work with!!

 

Tony H | Google

I’m very pleased with the responsiveness, value and quality First Serve has now provided on two occasions. I had my first cleaning job in spring 2017 and, when I expressed some concerns, they returned to do more work and ensure my complete satisfaction. I couldnt ask for more. So Ive just called them back again to rescue me from a serious stain issue (dog prints in blue dye throughout my house!) and once again, they didnt disappoint. They responded immediately and kept trying various alternatives until one worked. I might also mention that as the director of customer experience for a large utility company, I have very exacting standards in what I expect and all too often, fail to find with service providers these days. Bravo!

 

Lisa W | Google

The team arrived even earlier than scheduled and completed the work quickly and quietly, well under the projected price. They were polite and friendly and nicely accommodated my dog. This is the third time theyve cleaned for me (carpeting and upholstery) and the third time Ive been delighted.

 

Kate S | Google