We had a very positive experience with FirstServe cleaning our carpets that had never been professionally cleaned. There was bad weather the day of service (1/15/18) that caused them to arrive at the end of the scheduling window we had originally set up but they called early to let us know of a possible delay and then notified when they were en route. Glen and Mark arrived and got right to work. The carpet was cleaned very well and Glen gave us some tips on how to keep it clean. There was no attempt to up-sell. We were very pleased with the results and the price and would go with them again with no reservations…er, I mean we’d have to make a reservation but we have no reservations! 😊