I cannot say thank you enough to First Serve for bailing us out this week. Todd Francis and his team have been more than we could have hoped for when we first noticed the shock of our flooded basement. We called Todd very early in the morning and received EVERYTHING we needed to remedy. Todd organized his team, called a plumber and were on site to work within 45 minutes! (Todd himself actually beat the plumber.) Each day the communication (text and emails) we receive is impeccable. Todd, Glenn and staff are very calming and quickly turned an unfortunate situation into a working solution with the highest of thoroughness and expert restoration science. First Serve has received the highest of praise from our insurance agent as they and have worked expeditiously to arrange work, documentation and payment- what a relief!! I highly endorse First Serve and its hard working team of professionals.