Trusted Water Restoration Services In The Greater Indianapolis Area


Water damage emergencies can strike unexpectedly, wreaking havoc on your home and belongings. Whether it’s a burst pipe, a leaking roof, or a flooded basement, acting swiftly is crucial to minimize the damage and ensure a smoother recovery process. In this guide, we’ll walk you through the steps of dealing with water damage emergencies, including how to file a claim with your homeowners’ insurance, documenting all contact, preserving receipts, and understanding the critical timeline before mold sets in.

Identify and Address the Source of the Water Damage

The first step in handling a water damage emergency is to identify and address the source of the water intrusion. Shut off the main water supply if necessary to prevent further flooding. If the issue stems from a burst pipe, turn off the water supply valve connected to the affected pipe. For leaks from appliances or fixtures, such as a dishwasher or toilet, turn off the water supply to that specific appliance or fixture.

Document all Contact

Once you’ve mitigated the immediate damage, it’s essential to document all communication related to the water damage incident. Keep a record of conversations with your insurance company, restoration professionals, contractors, and any other parties involved. Note down dates, times, names of individuals spoken to, and summaries of discussions. This documentation will be valuable when filing your insurance claim and can help ensure a smoother claims process.

Preserve Receipts

Throughout the water damage restoration process, save all receipts for expenses incurred, including emergency repairs, cleanup services, and replacement items. These receipts serve as evidence of your expenditures and can support your insurance claim. Be sure to organize receipts in a safe place and make copies for your records.

Filing a Home Insurance Claim

Contact your homeowners’ insurance provider as soon as possible to initiate the claims process. Be prepared to provide detailed information about the water damage incident, including the cause, extent of damage, and any steps you’ve taken to mitigate further harm. Your insurance company will likely send an adjuster to assess the damage and determine the coverage applicable to your policy. In a recent article, WishTV outlines serveral key steps to take during the claim. Getting outside help might also be something to consider when trying to understand your policy. You want to make sure, before disaster strikes that you have the proper coversage for your home. In a recent article in Forbes Advisor, adequent insurance is discussed. Knowing what type of coverage you have before disaster strikes is key.

Timeline Before Mold Development

One critical aspect to consider in water damage emergencies is the timeline before mold begins to develop. Mold can start to grow within 24 to 48 hours of water exposure, especially in humid environments. Therefore, it’s imperative to act swiftly to dry out affected areas and prevent mold proliferation. Mold remediation can be costly and may not be fully covered by insurance, underscoring the importance of prompt action.


Dealing with water damage emergencies can be stressful, but knowing how to navigate the process can make a significant difference in the outcome. By promptly addressing the source of water intrusion, documenting all contact, preserving receipts, and filing a homeowners’ insurance claim, you can expedite the restoration process and minimize the financial impact. Remember, time is of the essence in water damage situations, so don’t delay in taking action to protect your home and belongings. Visit us anytime to learn about First Serve’s emergency restoration services as well as carpet, tile and upholstery cleaning and mold remediation.

Leave a Reply

Your email address will not be published. Required fields are marked *